Legal

Terms of Use

Version 1.0 · Last updated 13 August 2026

1. About these terms

These Terms of Use are an agreement between you and OWNA Corp Pty Ltd (ACN 613 387 474) trading as Famaly ("Famaly", "we", "us"). Famaly provides a family organiser — shared calendar, chores and pocket money, family chat, meal planning, live family map, safety alerts and related features — through our website, family portal and mobile apps (the "Platform" and "Services").

By registering for, accessing or using the Platform, you agree to these terms, our Privacy Policy and our Security Policy, which are incorporated by reference. If you do not agree, do not use the Platform.

2. Eligibility and registration

You must be at least 18 years old to create a family account. Family members under 18 may only use the Platform under an account created and supervised by their parent or guardian;
You warrant that all information you provide on registration and afterwards is true, accurate and complete, and that you will keep it up to date;
Profiles for children may only be created by, or with the authority of, the child's parent or guardian;
You are responsible for everything that happens under your account. Keep your password confidential and notify us immediately of any suspected unauthorised use.

3. Family groups and invites

The account owner controls their family group, including who is invited, member passwords resets and pending invites;
Invite codes and invite links let the recipient join your family group and see the content shared within it — only share them with people you trust;
Chat channels you create may include members from outside your family group via invite codes. Content you post in a channel is visible to all channel members;
We may cancel or expire invites and codes at any time to protect the Platform or its users.

4. Your licence to use the Platform

We grant you a revocable, non-transferable, non-sublicensable, non-exclusive and limited licence to use the Platform and Services for your personal, non-commercial family use, in accordance with these terms. The licence ends when your account is closed or these terms are terminated. We may update the Platform from time to time, including adding, changing or removing features.

5. Acceptable use

You must use the Platform only for lawful purposes. You must not:

Impersonate any person, or harass, stalk, threaten or abuse anyone;
Upload content that is unlawful, abusive, discriminatory, pornographic, threatening or that infringes anyone's rights;
Upload photos or information about a child without the authority of that child's parent or guardian;
Use the location features to monitor any person without their knowledge and consent (or, for a child, the consent of their parent or guardian);
Attempt to access other families' data, probe or test the security of the Platform without authorisation, transmit malicious code, or interfere with the Platform's operation;
Access the Platform by automated means (bots, scrapers) or harvest data from it;
Reverse engineer, decompile or derive the source code of the Platform, copy it other than as needed to use it, create derivative works from it, or resell or commercially exploit it.

Breach of this section may result in immediate suspension or termination of your account without liability to us.

6. Your content

You retain all intellectual property rights in the content your family uploads (photos, videos, messages, records) ("Your Content"). Nothing in these terms transfers ownership of Your Content to us;
You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, transmit and display Your Content solely as necessary to provide the Services (for example, showing a photo to your family members, or generating an AI meal plan from your inputs);
You warrant that you have all rights and consents necessary to upload Your Content, including consent relating to photos and information of other people and children, and you indemnify us against claims that Your Content infringes another person's rights or breaches any law;
We may impose reasonable storage and fair-use limits, and may remove content that breaches these terms;
The Platform is not a backup service. You are responsible for keeping your own copies of anything important, and we have no obligation to store or retain Your Content after your account is closed.

7. Safety features are not an emergency service

In an emergency, always call 000 (Australia) or your local emergency number. Famaly's location sharing, check-ins and crash/impact alerts are convenience and peace-of-mind features only. They depend on factors outside our control — device settings and battery, GPS accuracy, mobile coverage and third-party services — and may be delayed, inaccurate or unavailable. You must not rely on the Platform as a substitute for emergency services, adult supervision or your own judgement about a family member's safety.

8. AI features and price information

AI-generated content (meal plans, lunchbox ideas, gift ideas and similar) is produced automatically and may be incomplete or inaccurate. Always check ingredients and food labels yourself, especially for allergies and intolerances — AI suggestions are not dietary, medical or safety advice;
Fuel and grocery prices shown in the Platform are estimates gathered from third-party sources at a point in time and may differ from actual prices in store;
You are responsible for decisions you make based on Platform content.

9. Subscriptions and billing

Famaly offers a free plan and paid subscription plans. Current pricing and inclusions are shown on our website or in the app at the time of purchase;
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel at any time, effective from the end of the current period;
Purchases made through an app store (Apple App Store, Google Play) are billed and refunded by that store under its terms;
We may change subscription pricing with reasonable prior notice; changes take effect from your next renewal. Prices include GST where applicable;
If a payment fails and remains unpaid after we notify you, we may downgrade or suspend paid features.

10. Third-party services

The Platform relies on third-party services (including cloud hosting, mapping, push notifications, email delivery and AI processing) and may contain links to third-party websites. We are not responsible for the content, availability or privacy practices of third-party services, and a link does not imply endorsement.

11. Intellectual property

We (and our licensors) retain all intellectual property rights in the Platform, the Services, our branding and all content we create. Except for the licence in section 4, nothing transfers those rights to you;
If you give us feedback, suggestions or ideas about the Platform, we may use them without restriction or compensation.

12. Warranties and Australian Consumer Law

The Platform and Services are provided "as is" and "as available". To the extent permitted by law, we make no warranties about uptime, error-free operation, or the accuracy of information on the Platform, and we do not guarantee the Platform will be uninterrupted or secure.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or other law that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee can be limited, it is limited, at our option, to resupplying the Services or paying the cost of resupply.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of data, or loss arising from your use of (or inability to use) the Platform, from inaccuracies in Platform content, or from events outside our reasonable control;
Our liability is reduced to the extent your acts or omissions contributed to the loss;
Nothing limits our liability for loss materially caused by our fraud, negligence or wilful misconduct, or any liability that cannot be excluded by law.

14. Termination

You may stop using the Platform and close your account at any time;
We may suspend or terminate your access if you breach these terms, if required by law, or on 30 days' notice for any reason;
We may modify or discontinue the Platform or any feature, temporarily or permanently. For a permanent discontinuation of the whole Platform we will give reasonable notice so you can export your family's content;
Sections that by their nature should survive (including sections 6, 7, 8, 11, 12, 13 and 16) survive termination.

15. Changes to these terms

We may amend these terms from time to time. Amendments take effect 14 days after we publish them or notify you via the Platform, our website or email (unless a shorter period is required, for example for legal reasons). Your continued use after that date constitutes acceptance. If you do not agree to an amendment, you should stop using the Platform and close your account.

16. General

These terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of its courts;
If any provision is unenforceable it is severed and the rest continue in force;
A failure or delay in exercising a right is not a waiver of it;
You may not assign your rights under these terms without our prior written consent; we may assign ours as part of a business restructure or sale;
These terms do not create any partnership, employment or agency relationship;
These terms, together with the Privacy Policy and Security Policy, are the entire agreement between you and us about the Platform.

17. Contact

Questions about these terms: support@famaly.ai